BFS OmniVideo expands the bank's geographic footprint without opening new branches
The solution supports all modern service channels: internet banking, mobile apps, and self-service devices.
It is included in the Russian Ministry of Digital Development's software registry.
24/7
Working hours
up to 100%
of the services offered by a traditional bank branch
Assisting customers with complex transactions through co-browsing
Remote identification using video conferencing and a document scanner with authenticity verification
Configuring routing of customer inquiries to specialized experts
Flexible customization of service scenarios
Built-in analytics, audit, and quality assessment tools
Support for all service channels: internet banking, mobile apps, and self-service devices
BFS OmniVideo enables the remote provision of bank branch services
Remote identification, account opening, and issuance of bank cards
Application for credit cards, loans, and deposits without visiting a bank branch
Compatible self-service devices
Technical specifications
Support for real-time video conferencing with up to 1080p (FullHD) resolution
Built-in algorithms for video quality adaptation
Support for TLS 1.2+ and end-to-end encryption
Recording of video calls and service history
Server components on Russian Linux distributions
Russian development
Support for working with hardware and software complexes with State Standart encryption
Certified scanner for processing Russian documents